accountlong.blogg.se - Citrix receiver 12.4 for mac os compatibility

#Citrix receiver 12.4 for mac os compatibility how to
#Citrix receiver 12.4 for mac os compatibility mac os x
#Citrix receiver 12.4 for mac os compatibility mac os

It would start bouncing up and down and then suddenly, a very tiny looking taskbar would flash next to the Citrix Viewer icon at the bottom (on the taskbar) and then go away.

Finally after a few seconds, that "starting application" window would disappear, and on the takbar on the bottom of the page, the Citrix Viewer icon would show up.

A small little spinning wheel would begin under the icon, followed by the, Citrix "Starting application," window.

Clicked on the designated icon, which launches an.

Logged into Citrix portal hospital page.

ica files to actually open in Safari nor Chrome. No matter what I tried, I could not get the.

#Citrix receiver 12.4 for mac os compatibility mac os

Today, I had a lady call in using Mac OS Sierra 10.12.3. Users will log into the designated hospitals Citrix page (once logged in, NetScaler is in the web address), and then they will see a list of applications they can launch via using the Citrix Receiver. Citrix applications are launched via a Citrix portal. Please note: We tested this against Apple OS X 10.So I work at a Hospital help desk and once in a while we will get callers calling from home (mostly on the weekdend) regarding launching Citrix applications on their Mac laptop. Remember the user needs to re-login before the changed settings will be effective This script can be started by the user and needs to run in the users context and is case sensitive:ĭefaults write NSAppSleepDisabled –bool TRUEĭefaults write NSAppSleepDisabled –bool TRUEĪfter the settings have been changed the user won’t experience disconnected sessions, caused by a hibernating application anymore. Besides changing the settings through the GUI it is also possible to create a script.That’s right, these settings are for the logged in user only. After the user logs on again (because of the services running in the background), the application will never hibernate again for this user. Again, select the check box at Prevent App Nap to prevent the application from hibernating.Navigate to the Helpers folder, under the Contents folder, and use Command + I (or right-click the app, then click Get Info) to open the Get Info window for Citrix Viewer. To do this, right-click the Citrix Receiver app and select Show Package Contents.Open the Applications folder and find the Citrix Receiver.Use Command + I (or right-click the app, then click Get Info) to open the Get Info window.Select the check box at Prevent App Nap check box to prevent the application from hibernating.īecause the Citrix Receiver only handles the connection to StoreFront, you’ll also need to set this for the Citrix Viewer (previously known as the XenApp Viewer).To prevent this from happening we took the following steps:

It is a sort hibernation mode for applications and causes the above described effect for users. The issue the users are experiencing seemed to be caused by a new feature in OSX 10.9 called App Nap.

#Citrix receiver 12.4 for mac os compatibility how to

To clarify this issue I decided to write an article on how to fix unexpected disconnects with Citrix Receiver for Mac OSX.

Beside the small note Dan Brinkman already wrote about this issue there is also a nice thread about the issue on the Citrix Discussions forum. While investigating the issue and some Googling by my colleague Patrick de Ritter we found that we where not alone. The users would receive the following message:

When working on these devices their published applications would suddenly be disconnected.

#Citrix receiver 12.4 for mac os compatibility mac os x

We were receiving complaints from several users that they would lose the connection to their published applications when working on their Mac OS X devices.